Guaranteed speed and availability of SAP systems
24x7 monitoring and preventative management
Fixed monthly cost
You will have the most economical hardware setup possible and the software will be regularly updated to the optimal versions from SAP AG
Our monitoring allows us to react to issues in real time but also gives us a detail history of the work of your systems which is the basis for fact-based preventative care
Our experts will be familiar with your systems and if needed can engage with you on new projects quickly and cost effectively
The service includes all your systems components: Operating Systems, Databases, SAP BASIS, In-House or in the Cloud (Amazon AWS, Microsoft Azure etc)
We use our Intelligent Systems Management Platform -Perfominer to monitor and manage your systems
We are available 24x7 for requests and support
You receive a monthly report on the status of your systems and our actions
You pay a fixed annual amount per SAP system billable monthly